Privacy Policy
This Privacy Policy explains how SellLink ("we", "us", "our") collects, uses, and protects your information when you use our platform.
By using our services, you agree to this Privacy Policy.
Information We Collect
1.1 Account Information
When you create an account, we may collect:
- Name / display name
- Email address
- Username / handle
- City (optional)
- WhatsApp number (optional)
1.2 Transaction Information
When an item is sold:
- Item details
- Transaction amount
- Payment status
- Payment provider reference ID
- Buyer email (if provided)
1.3 Payment Information
Payments are processed by third-party payment providers. We do not store full card details or sensitive payment credentials.
We may store:
- Payment status
- Provider transaction ID
- Order metadata
1.4 Usage Data
We may collect basic technical data such as:
- IP address
- Browser type
- Device information
- Pages visited
This data is used for security and performance monitoring.
How We Use Information
We use collected information to:
- Create and manage user accounts
- Enable item listings
- Process transactions
- Send transaction confirmations
- Prevent fraud and misuse
- Improve platform functionality
- Comply with legal obligations
We do not sell your personal data.
Data Sharing
We may share data with:
- Payment service providers (to process transactions)
- Hosting providers
- Legal authorities if required by law
We do not share user data for advertising resale purposes.
Data Retention
We retain account and transaction data for as long as necessary to:
- Provide services
- Maintain transaction history
- Comply with regulatory obligations
Users may request account deletion. Some transaction records may be retained for legal compliance.
Security
We implement reasonable technical and organizational measures to protect data.
However, no system is 100% secure. Users are responsible for protecting their login credentials.
User Rights
Users may:
- Access their personal data
- Request corrections
- Request account deletion
Requests can be submitted via the Contact page.
Third-Party Services
Our platform may contain links to third-party services. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.